Focus on Employees
Get Healthy and Stay Healthy
Most of you know about our benefits, but many of you don’t know about the benefits within King County’s benefit programs. These are provided free of charge to help you and your family be better consumers of health care. King County offers you tools, information and support so you can make well-informed decisions about your health and your health-care dollars.
Helping our employees become better consumers of health care services is our best long-term solution to rising costs. A key part of this process is to build programs that effectively target chronic diseases and provide our employees with the ability to choose effective, high quality physician specialists.
There are all kinds of scenarios that King County’s benefit programs are designed to address; but to make them work, you’ve got to give them a try. They are all voluntary, free of charge and, of course, confidential. Let’s take a look at some of the tools King County offers.
Talk to a registered nurse 24 hours a day, seven days per week.
KingCare Members: Informed Health Line 1-800-556-1555
- Current, reliable, evidenced-based health information
- General information about health, preventive care and early detection of illness
- Help to prepare a list of questions to ask your doctor
- General information about your illness, medication, tests, procedures and surgery
- Access to Aetna’s Audio Health Library, a recorded collection of more than 2,000 health topics, in English or Spanish
Group Health Members: Consulting Nurse Line 1-800-297-6877
- Current, reliable, evidenced-based health information
- Information on health-related issues, including prevention strategies, self-care and chronic conditions
- Advice on when to seek urgent or emergency care
- General information about your illness, medication, tests, procedures and surgery
Interactive Health Information Web sites available 24 hours a day, seven days a week.
KingCare members: Aetna Navigator™ www.kingcare.com
- Access credible health information on the Web
- Review who is covered on your plan
- Check your benefits
- Print a replacement medical ID card
- Check the status of a claim
- Received personalized health and benefits messages
- Track yearly medical expenses
- Access the Healthwise® Knowledgebase with information on over 5,000 topics
- Much More
Group Health Members: My Group Health www.ghc.org
- Access credible health information on the Web
- Email your doctor securely and privately
- Get tests results
- View your personal medical record
- Request an appointment
- Refill prescriptions online
- Access the Healthwise Knowledgebase with information on over 5,000 topics
- Much More