From: custserv.gov@edclxs68.cr.usgs.gov
Sent: Tuesday, January 24, 2006 2:51 PM
To: Leathers, Mike
Subject: FTP Download Instructions

Semi-Anonymous FTP Pull Access Instructions 



NOTICE: 

The data you ordered is available for access via FTP for ten (10) days from the creation of this message. If you do not retrieve the data within this time frame, the only way to re-post the data to the FTP site is to place a new order at your expense. 


It is recommended that binary mode be used for transferring the data. 


U.S.G.S. DISCLAIMER: 

No Warranty is expressed or implied regarding the utility of 
this product. The product is staged for FTP access on a UNIX
system. If the format of the product is not compatible with
your software, you may need a conversion or import utility to 
facilitate your use of this product.


README File: 

The README.* is a text file that contains a description of the files 
and/or directories included with your order. 


Access Information: 

When you enter the correct password, You will automatically be 
placed into the directory containing your data.  (Some browsers
do not allow you to put in a password, you may need to obtain FTP
software to access the data purchased.) 

Please download all files including the readme file.

FTP access:	FTP Address: edclpdsftp.cr.usgs.gov 
		User Code: anonymous 
		Password:   0800601180084_00001

Browser access: 	ftp://edclpdsftp.cr.usgs.gov/orders/0800601180084_00001

              FTP - FAQ'S


Q: How do I access your FTP site using FTP software?

A. In the Host Name/Address field in the FTPsite/ host location type:
   edclpdsftp.cr.usgs.gov; In the User ID or User Name field type:  
   anonymous; Then in the password field type: Order Number/Password
   (example - 0800406160000). 

   **PLEASE MAKE SURE TO DOWNLOAD THE DATA IN BINARY FORMAT**  

Q: How do I access your FTP site from UNIX or DOS (Command) prompt?

A: At the command line type:  ftp edclpdsftp.cr.usgs.gov
   You will then be prompted for a User Name/User Code. Type: 
   anonymous  You will then be prompted for a Password.  Type: 
   Order Number/Password (example - 0800406160000).
    
   **DOWNLOAD IN BINARY MODE AND USE THE get OR mget 
COMMAND TO  DOWNLOAD**
    
Q: How do I access your FTP site using a browser? (Netscape,
   Internet Explorer, etc.)

A: In the Browser's address window type in the following URL: 
   ftp://edclpdsftp.cr.usgs.gov/orders/0800601180084_00001
   Click on the file(s) you want to download and save to disk.

Q: Where can I get FTP Software to access your FTP site?

A: Free versions of FTP software can be downloaded from the web,
   unfortunately we can not recommend any type of software.  Check
   your PC, you may already have FTP software on it.  
         

Q: My ten days have expired and my data is no longer on the FTP 
   site.  What do I do?

A: If you do not retrieve the data within the ten (10 ) day time frame, the 
   only way to re-post the data to the FTP site is to place a new
   order at your expense. 

Q: I started downloading the data and it's taking forever to 
   download.  Why?

A: Most  data have very large files sizes, the larger the file
   the longer the download time.

     Average file sizes are as follows: 
     
     MSS - 300-500mb
     TM  - 500-550mb 
     ETM+- 500mb-1gb

    **You may want to check your download transfer rate, this will
    give you an idea of how long it will take to download each file.

Q: I'm trying to download the data but I keep getting disconnected?  

A: You are probably experiencing a timeout problem.  You will need
   to contact your Internet Service Provider or check your computer
   setting to extend the time you are allowed to download data.

Q: I downloaded the data but its not working?

A: Do you have software that is compatible with the data you 
   downloaded?  If so, you may need to check with your software 
   provider.  If not, you will need to acquire compatible software 
   to use the data.  (**You may need to convert the data to a format
   that is compatible with your software.)


Customer Services:

For FTP support, or order and accounting questions, please contact: 

USGS/EROS Data Center
Customer Services 
Sioux Falls, SD 57198 
Telephone: (605) 594-6151 or (800) 252-4547
Facsimile: (605) 594-6589 
Email: custserv@usgs.gov 
http://edc.usgs.gov