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You are in:  Health Care > Medical Plans > Group Health > Knowing What's Covered and What's Not > Expenses Not Covered  
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Expenses Not Covered
Group Health doesn't cover:
  • artificial or mechanical hearts;
  • cardiac or pulmonary rehabilitation
  • chiropractic expense involving:
    • care performed on a non-acute, asymptomatic basis;
    • care primarily for your convenience;
    • office visits other than for the initial evaluation;
    • supportive care performed primarily to maintain the level of correction already achieved; and
    • other services that don't meet Group Health clinical criteria for being medically necessary;
  • complications of non-covered surgical services;
  • conditions resulting from service in the armed forces during a declared or undeclared war or voluntary participation in a riot, insurrection or act of terrorism;
  • convalescent or custodial care;
  • corrective appliances or artificial aids, including eyeglasses, contact lenses or services related to their fitting, except as described under "Hearing Aids";
  • cosmetic services, including treatment of complications from cosmetic surgery that is elective or not covered;
  • court-ordered services or programs not judged medically necessary by the network provider;
  • dental care, oral surgery, and dental services and appliances, except as described under "Physician and Other Medical/Surgical Services";
  • diabetic meals and some diabetes education materials;
  • evaluations and surgical procedures to correct refractions not related to eye pathology;
  • exams, tests or shots required for work, insurance, marriage, adoption, immigration, camp, volunteering, travel, licensing, certification, registration, sports, recreational or school activities;
  • experimental or investigational treatment;
  • gambling addiction or other specialty treatment programs;
  • genetic testing and related services unless determined medically necessary by Group Health's medical director;
  • hearing aid replacement parts, batteries and maintenance costs;
  • herbal supplements;
  • home health care services involving:
    • any care provided by a member of the patient's family;
    • any other services rendered in the home that aren't specifically listed as covered under "Home Health Care";
    • care in a nursing home or convalescent facility;
    • custodial care or maintenance care;
    • housekeeping or meal services; and
    • private duty or continuous nursing care in the patient's home;
  • home pregnancy tests;
  • hospice services involving:
    • any services provided by members of the patient's family;
    • custodial care or maintenance care;
    • financial or legal counseling (e.g., estate planning or will preparation);
    • funeral arrangements; and
    • homemaker, caretaker or other services not solely related to the patient, such as:
      • housecleaning or upkeep;
      • meal services;
      • sitter or companion services for either the patient or other family members; and
      • transportation;
  • hypnotherapy or any related services;
  • infertility treatment; sterility; or sexual dysfunction diagnostic testing or treatment, including Viagra; penile implants; vascular or artificial reconstruction; and procedures to reverse voluntary sterilization;
  • injury to teeth;
  • jaw abnormalities or malocclusions;
  • medicine or injections for anticipated illness while traveling;
  • mental health services involving:
    • custodial care;
    • day treatment;
    • marital and family counseling;
    • specialty programs for mental health therapy not provided by Group Health; and
    • treatment of sexual disorders;
  • neurodevelopmental and rehabilitation services involving:
    • implementation of home maintenance programs;
    • long-term rehabilitation programs;
    • physical, occupational or speech therapy services when available through programs offered by public school districts;
    • programs for the treatment of learning problems;
    • recreational, life-enhancing, relaxation or palliative therapy;
    • specialty rehabilitation programs not provided by Group Health; and
    • therapy for degenerative or static conditions when the expected outcome is primarily to maintain the patient's level of functioning;
  • non-emergency use of an emergency facility;
  • organ transplant costs involving donor costs reimbursable by the organ donor's insurance plan, and living expenses and transportation expenses not listed under "Transplants";
  • orthopedic shoes not attached to an orthopedic appliance or arch supports (including custom shoe inserts or their fitting, except for therapeutic shoes and shoe inserts for severe diabetic foot disease);
  • orthoptic (i.e., eye training) therapy;
  • out-of-network expenses exceeding usual, customary and reasonable (UCR) charges;
  • over-the-counter drugs (i.e., medicines and devices not requiring a prescription), except for tobacco cessation drugs;
  • personal comfort items, such as phones or television;
  • physical exams, immunizations or evaluations primarily for the protection and convenience of third parties, including for obtaining or continuing employment or insurance or government licensure;
  • pre- and post-surgical nutritional counseling and related weight-loss programs;
  • prescribing and monitoring of drugs;
  • prescription drugs, specifically:
    • dietary drugs;
    • drugs for cosmetic uses;
    • drugs for treatment of sexual dysfunction;
    • drugs not approved by the FDA and in general use as of March 1 of the previous year;
    • over-the-counter drugs; and
    • vitamins, including prescription vitamins;
  • preventive care visits to acupuncturists and naturopaths, and services not within the scope of their license;
  • rehabilitative services involving:
    • chronic conditions;
    • implementation of home maintenance programs;
    • physical, occupational or speech therapy services when available through programs offered by public school districts;
    • programs for the treatment of learning problems;
    • recreational, life-enhancing, relaxation or palliative therapy;
    • specialty treatment programs not provided by Group Health; and
    • therapy for degenerative or static conditions when the expected outcome is primarily to maintain the patient's level of functioning;
  • routine foot care;
  • services and supplies covered by other insurance policies, including any vehicle, homeowner's, property or other insurance policy whether or not a claim is made pursuant to:
    • medical coverage, medical "no fault" coverage, personal injury protection coverage or similar medical coverage contained in the policy; and/or
    • uninsured motorist or underinsured motorist coverage contained in the policy;
  • services and supplies resulting from the loss or willful damage to covered appliances, devices, supplies or materials provided by Group Health;
  • services performed by a network provider or oral surgeon involving:
    • reduction of a fracture or dislocation of the jaw or facial bones;
    • excision of tumors or cysts of the jaw, cheeks, lips, tongue, gums, roof or floor of the mouth; and
    • incision of salivary glands and ducts, and accidental injury to teeth;
  • services covered by the national health plan of any other country;
  • services provided by government agencies, except as required by federal or state law;
  • sexual disorder treatment;
  • TMJ-related expenses involving:
    • all dental services (except as noted under "Temporomandibular Joint (TMJ) Disorders"), including orthodontic therapy;
    • orthognathic (jaw) surgery in the absence of a TMJ diagnosis or severe obstructive sleep apnea diagnosis, except for newborn infants with congenital anomalies; and
    • treatment for cosmetic purposes;
  • transplant costs and services involving:
    • donor costs reimbursable by the organ donor's insurance plan;
    • living expenses;
    • transportation expenses (except as listed under "Transplants"); and
    • treatment of donor complications;
  • weight reduction programs and/or exercise programs and specialized nutritional counseling; and
  • work-incurred injury, illness or condition treatment.

                                                     
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spacer Updated: August 1, 2007