9-1-1 Center   Voice over Internet Protocol (VoIP) Fact Sheet   Wireless 9-1-1 Calls

When a citizen has an emergency anywhere in King County, the call is routed to the appropriate 9-1-1 center. We handle calls from unincorporated King County, twelve cities, Metro Transit Police, King County Airport Police and King County Animal Control. Over half a million people rely on our call receivers and dispatchers. In 2002, the KCSO’s 86 Communications employees handled over 680,000 calls.
 

If you have an emergency to report, or a crime that is in progress, call 9-1-1 right away. Otherwise, if you would like to report a crime that occurred in the past, call (206) 296-3311. If you have general questions about the Sheriff's Office, please visit our contact information page.
 

1.		Your call will be answered and screened for emergency response criteria by a primary operator. • Stay calm and state the problem. • Give the full address and the nearest cross street. • Let the dispatcher control the conversation. Answer all questions.
2.		If a deputy is to respond, the operator enters the information into a Computer Aided Dispatch (CAD) system, and it is electronically routed to the proper dispatcher. They will send a deputy to the scene.
3.		If the call can be handled without deputy response, or is a report to be taken at the center, the caller is routed to a secondary or non-emergency operator. Routing some calls to non-emergency operators makes it possible for us to respond quickly to emergencies. These operators wrote about 20,000 police reports for callers in 2002.

King County Emergency Phone Numbers*   Enhanced E-911 System* Learn more about the King County E-911 system.